PAYMENT METHODS AND DELIVERY

PAYMENT:

Our clients are located worldwide and we believe that PayPal payment method will be the most suitable when making payments.

PayPal payments are usually confirmed within a few minutes.

After making payment you will receive an order confirmation which also contains the link to your PayPal payment. If for some reason, the payment process is interrupted, this link offers you the chance to reprocess your payment with PayPal. Please note, however that after three hours payment via PayPal is no longer possible.

You can also pay via PayPal, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ and you can enter your card details and confirm the payment as a PayPal guest.

DELIVERY:

All items are usually shipped in 5-7 business days after placing an order. Orders processed will ship Monday – Friday, minus major holidays and weekends.  Orders placed on Friday – Sunday will be processed the following Monday. All Wooldog items are handcrafted under specified order, we do not stock our sweaters.

Once order is being shipped and delivered to courier, it make take anywhere from up to 5 business days of transit time for orders shipped outside EU. Consignments inside EU are usually being delivered up to 3 business days after shipment.